Privacy Policy

ISVLinks, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit isvlinks.com or engage with our services.

1. Information We Collect

• Contact form submissions — name, email address, company name, and any information you voluntarily provide
• Email newsletter signups — name and email address
• Scheduling and intake — information you provide when booking a call or completing an intake form
• Usage data — pages visited, time on site, browser type, IP address, and analytics data collected via cookies and similar technologies

We do not collect payment information through our website. Service payments are processed under separate agreements directly with the client.

2. How We Use Your Information

• To respond to inquiries and service requests
• To send newsletters and marketing communications (with your consent, and only until you unsubscribe)
• To deliver and improve our services
• To analyze website usage and improve site performance
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You may disable cookies through your browser settings, though some site features may not function properly as a result.

Do Not Track Signals: Our website does not currently respond to browser "Do Not Track" signals, as no common industry standard exists. We respect user privacy through the other measures described in this policy.

4. Third-Party Services

We use the following third-party services to operate our website and business. Each has its own privacy practices:

• Google Analytics — website traffic analytics
• Google Workspace — email and document storage
• Google Calendar — meeting scheduling

We do not sell your personal information to third parties.

5. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request access to or a copy of your personal information
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of your personal information (we do not sell or share personal data for cross-context behavioral advertising)
• Limit use of sensitive personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@isvlinks.com. We will respond within 45 days as required by law.

6. European Privacy Rights (GDPR / UK GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, ISVLinks, LLC acts as the data controller for personal information collected through this website.

You have the right to:

• Access the personal information we hold about you
• Request rectification of inaccurate information
• Request erasure of your personal information ("right to be forgotten")
• Restrict or object to processing of your personal information
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local supervisory authority

Legal basis for processing: We process personal data based on (a) your consent, (b) the performance of a contract with you, (c) our legitimate business interests in operating and improving our services, or (d) compliance with legal obligations.

To exercise these rights or ask questions about our data practices, contact us at info@isvlinks.com.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive contacts are reviewed and deleted periodically.

8. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit and access controls on stored data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

9. Children's Privacy

Our website and services are directed at business professionals and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us at info@isvlinks.com and we will delete it.

10. Marketing Communications

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email we send or by contacting us at info@isvlinks.com. We will continue to send transactional or service-related communications as necessary.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by other means such as email notice.

12. Contact Us

ISVLinks, LLC
Email: info@isvlinks.com
Website: isvlinks.com